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Consent Services

Certification of Acceptance

Work completed without a building consent can be regularised through a Certification of Acceptance. We manage the process with Auckland Council on your behalf.

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COA Specialists
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Regularise Unconsented Work with a COA

A Certificate of Acceptance is a formal document issued by the territorial authority under section 96 of the Building Act 2004 for building work that has already been carried out without a building consent. It is not a retrospective building consent. A COA provides confirmation that council has inspected the unconsented work and that it substantially meets the minimum requirements of the New Zealand Building Code at the time of inspection. It does not provide the same level of legal protection as a building consent obtained before work began, and it cannot be issued for all types of unconsented work, but in many situations it is the most practical and cost-effective way to address work that was completed without the appropriate consents.

Unconsented building work is a common issue in New Zealand, particularly in older properties where alterations were carried out before the Building Act requirements were as strictly enforced as they are today, or where owners or tradespeople carried out work without understanding the consent requirements. The issue typically comes to light when a property is sold and a LIM report or building inspection identifies work that does not appear in council records, or when a property owner wants to refinance and the bank requires evidence that all work on the property is consented.

We assess unconsented work honestly and advise on the best course of action. Not all unconsented work is suitable for a COA, and in some cases the best advice is to obtain a building consent for remedial work rather than pursue a COA for the original work. We give you a straight assessment of your options and the implications of each before recommending a course of action. If a COA is appropriate, we manage the full application process including preparation of any required as-built drawings, lodgement of the application with Auckland Council, and coordination of the required inspection process.

The COA process requires council inspectors to inspect the unconsented work to assess whether it meets the minimum requirements of the Building Code. For work that is now concealed, such as framing, insulation, or plumbing, this can mean opening up parts of the building for inspection, which adds cost and disruption. We advise on the likely inspection requirements before the application is lodged so you can plan for them, and we manage the inspection process with council to make sure it proceeds as smoothly as possible.

How It Works

Our COA Application Process

01

Assessment

We review the unconsented work, assess its compliance with the Building Code, and advise on the best approach.

02

Documentation

We prepare the COA application including as-built drawings and any other documentation required by council.

03

Lodgement

We lodge the application with Auckland Council and manage all communication and inspections.

04

Certificate

Council issues the Certificate of Acceptance. We provide you with copies and advise on any ongoing obligations.

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Certification of Acceptance in Auckland

What Is a Certificate of Acceptance?

A Certificate of Acceptance is issued under section 96 of the Building Act 2004 and is the formal mechanism for addressing building work that has been completed without a building consent in New Zealand. Auckland Council is the issuing authority for properties in the Auckland region, and the application process involves submitting documentation of the unconsented work, paying the relevant fees, and making the work available for inspection by council building inspectors. The COA does not provide the same protections as a building consent obtained in advance, but it is an important tool for regularising unconsented work and restoring confidence in a property’s compliance status.

The circumstances in which a COA application is appropriate are varied. Common situations include work carried out by previous owners without consent, alterations completed by tradespeople who advised the client that consent was not needed when it was, owner-builder work where the scope expanded beyond what the owner understood required consent, and work completed under a building consent that was subsequently amended or extended without the relevant amendments being consented. In each case, the starting point is an honest assessment of what work was done, when it was done, and whether it is likely to meet the Building Code standards that applied at the time.

We prepare all documentation required for a COA application, including as-built drawings that accurately record the unconsented work, a description of the work and the materials and methods used, and any other information required by council to assess the application. For work that involved structural elements, we coordinate with a structural engineer to provide the necessary assessment. For work that involved plumbing, we coordinate with a licensed plumber to assess and document the plumbing installation. We manage the full coordination process so you are dealing with one professional rather than multiple consultants.

It is important to understand that a COA is not always the right answer. For some types of unconsented work, particularly work that clearly does not meet the Building Code, a COA cannot be issued, and the property owner may need to consider remedial work or other options. We give honest advice about this upfront. If a COA is not achievable for your specific situation, we will tell you clearly and advise on what alternatives are available, including whether obtaining a building consent for remediation work is a viable option.

Do You Need a COA?

One of the most common situations where a COA becomes relevant is in property transactions. When a property is sold in New Zealand, the vendor is required to disclose material information about the property, and unconsented work is generally considered material information. A buyer who discovers unconsented work after settlement may have recourse against the vendor. Similarly, a vendor who is aware of unconsented work and does not disclose it faces potential legal exposure. Regularising unconsented work with a COA before a property goes to market is a practical way to manage this risk and give buyers confidence in the property.

Refinancing is another common trigger for COA applications. Banks and other lending institutions increasingly require evidence that all building work on a property is consented as part of the valuation and lending process. If a property has unconsented work, the lender may require it to be regularised before proceeding with the refinance. We work with property owners in this situation to prepare and lodge COA applications as efficiently as possible to meet the lender’s requirements within the required timeframe.

We service COA clients across all areas of Auckland, the Franklin District, and the Waikato. For clients outside these areas, we offer remote COA services where we prepare the documentation and manage the council process digitally. In some cases, a site visit is required to assess the unconsented work and prepare accurate as-built drawings, and we will advise you on this requirement at the initial consultation.

If you have unconsented work on your property and you are not sure what to do about it, the best first step is to call us for a free consultation. We will assess the situation honestly, explain your options clearly, and give you a realistic picture of what a COA application involves before you commit to anything. There is no charge for the initial assessment and no obligation to proceed with us after it.

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